PRIVACY POLICY

PRIVACY & DATA POLICY

At Antrum Group of Companies Ltd, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information across all our divisions and digital platforms.

1. Introduction & Scope
This Privacy Policy applies to the Antrum Group of Companies Ltd (RC: 8946012) and its subsidiaries. When we say “Antrum Group,” “we,” “us,” or “our,” we are referring to the specific company within the Group that processes your data.
Data Controllers Covered by this Policy:

Antrum Engineering and Technology Company (Nigeria) Limited (AET) – RC: 1246959
AET Power Solutions Ltd (APS) – RC: 1713225
Antrum Energy Trilemma Ltd (AET) – RC: 7251713

This policy governs data collected through our website, mobile applications (if applicable), physical site visits, and service contracts.

2. Information We Collect
We collect information to provide our engineering, power, and energy services effectively. This includes:
2.1 Personal Identification Information
Name, email address, phone number, and physical address provided via contact forms or contracts.
Official identification (e.g., National ID, Driver’s License) for contract verification and site access security.
2.2 Service-Specific Data (By Division)
Engineering (AET): Site architectural plans, electrical load data, and facility access logs required for technical due diligence and installation.
Power Solutions (APS): Usage data for rental equipment, fuel consumption logs, and payment history for “Power-as-a-Service” agreements.
Energy Trilemma (AET Energy): Energy consumption patterns collected via Smart Meters, solar generation data, and household/facility energy audit results.
2.3 Technical Data
IP addresses, browser type, and usage data collected automatically when you visit our website to improve user experience and security.

3. How We Use Your Data
Your data is used strictly for legitimate business purposes:
Service Delivery: To design electrical systems, deploy generators, or install solar panels as requested.
Billing & Vending: To process payments for energy vending, rental fees, and maintenance contracts.
Safety & Compliance: To ensure health and safety compliance on project sites and adhere to regulatory requirements (e.g., NERC regulations).
Communication: To send critical service updates, maintenance schedules, and (with your consent) newsletters about new sustainable energy solutions.
System Optimization: Analyzing aggregated smart meter data to improve grid stability and energy efficiency recommendations.

4. Data Sharing & Disclosure
We do not sell your personal data. We may share information only in the following circumstances:
Intra-Group Transfer: Data may be shared between AET, APS, and AET Energy for integrated projects (e.g., the Tri-Arc framework) to ensure seamless service delivery.
Service Providers: With trusted third-party vendors (e.g., payment processors, cloud hosting providers) who act on our behalf and are bound by confidentiality agreements.
Legal Obligations: When required by law enforcement, regulatory bodies, or court order to protect our rights or public safety.

5. Data Security
We implement robust physical, technical, and administrative security measures to protect your data from unauthorized access, loss, or alteration.
These measures include encryption of digital records (especially smart meter data), secure access controls for our offices, and regular security audits of our IT infrastructure.

6. Your Rights
Under applicable data protection laws (including the NDPR), you have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request the deletion of your data (“Right to be Forgotten”), subject to legal retention requirements (e.g., tax records).
Withdraw Consent: Opt-out of marketing communications at any time.
To exercise these rights, please contact our Data Protection Officer at support@antrumgroup.com
7. Cookies Policy
Our website uses cookies to enhance functionality and analyze traffic. You can choose to disable cookies through your browser settings, though this may affect some website features.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer
Antrum Group of Companies Ltd
37 Bode Thomas Rd, Shyllon St, Palmgrove, Lagos 102215, Lagos
Email: support@antrumgroup.com